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Facilitator

商务 / 活动 : 顾问与教练

地点 : 上海

合同类型:合约

对接关系:项目交付组

About the Role

An exemplary facilitator at LHH FESCO possesses the ability to communicate clearly and professionally, presents in an engaging way fostering an environment of learning, demonstrates command of the content through strong subject matter expertise, utilizes their own business expertise and connects the content to business results, and is committed to serving our clients and exceeding their expectations. Our ability to deliver strong facilitation across all of our Learning and Development solutions is critical to our brand reputation and to reaching our growth targets.

Major Responsibilities
  • Appears confident and comfortable facilitating and interacting with group. Is animated; displays appropriate energy level.

  • Stimulates the interaction and sharing of thoughts and ideas through: Use of probing questions, inviting participants expertise to speak up & share knowledge, calling on individuals in the group, inviting debate, collaboration.

  • Appears calm, relaxed; uses approachable body language; smiles easily and often, good eye contact.

  • Provides the structure for the discussion. Sets the parameters, the intention and guides the conversation.

  • Creates a safe environment for the group to open up and be actively engaged in the discussion.

  • Commands attention; seen as credible. Demonstrates strong rapport-building skills.

  • Plans effectively yet is fluid and flexible based on the atmosphere and needs of the audience and the flow of conversation.

  • Articulates clearly; effectively responds; uses proper grammar; appropriate projection; pleasant voice.

  • Prepares for facilitations by reviewing information relevant to facilitation topic.

  • Manages time, energy and resources effectively; appears organized; good pacing.

Required Competencies
  • Social Perceptiveness: Interacts well w/participants from diverse backgrounds, skill levels and functional expertise.

  • Approachableness: Displays proper mix of authority, diplomacy and tact while remaining sensitive, allowing people to feel that they can make conversation with the facilitator.

  • Executive Presence: Has professional appearance, dress and mannerisms.

  • Presentation Skills: Masters a sense of timing, appropriately uses humor, fosters curiosity and excitement.

  • Subject Matter Expert: Understands material in facilitation, represents LHH FESCO, is able to answer questions about material, does not just memorize material, but has a greater understanding of LHH FESCO material and concepts.

  • Emotionally Intelligent: The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

  • Business Acumen: keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome.

  • Instructing: Teaching others how to do something.

  • Accountability/Reliability: Delivering consistent, well-done facilitations in the name of LHH FESCO as a company, showing up to events on-time, being well prepared to present the material, delivering talent solution that was sold to client.

Physical Demands
  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer, telephone, and flipchart. 

  • Employee may have to stand for up to eight hours at a time. 

  • Specific vision abilities required include close vision requirements due to computer work. 

  • Ability to uphold the stress of traveling. 

  • Irregular, unpredictable attendance is required. Scheduling facilitations with clients will vary.

Interest & Apply

If you are interested to discover more about this opportunity with us, please click to apply on this page or send your latest CV to china@lhhfesco.com

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