The primary responsibilities of a Senior Consultant are to deliver career transition services to program participants according to LHH FESCO quality standards through one-on-one coaching and/or facilitation of workshops/meetings.

• Provides high quality consultation services to participants through one-on-one coaching, training, and group facilitation according to LHH FESCO program standards.

• Effectively handles caseload as business needs require

• Maintains up-to-date records of all activities with participants.

• Ensure confidentiality, privacy and security requirements of LHH FESCO candidates and customers is adhered to

• Utilizes LHH FESCO career transition tools as prescribed by LHH FESCO standard

• Participate and contribute at individual and/or team site meetings, workshops, conferences and events

• Manages all associated administration (e.g., billing activities), in a timely and accurate manner

• Ability to deal positively with adversity and difficult situations

• Mentor / Buddy new consultants / coaches as assigned

• Facilitate workshop/webinar delivery where required

• Work as On-Site Delivery Lead as assigned by National Delivery Manager

• Train the trainer in LHH FESCO products and services as required

• Provide SME support and support to Sales and/or Customer Success when requested via the National Delivery Manager

• Strong written and verbal communication skills

• Strong interpersonal skills and relationship building

• Ability to build rapport, connections and trusted relationships

• Strong attention to detail

• Significant business experience, usually in a corporate setting

• Good understanding of the Human Resources discipline

• Positive attitude, coupled with a mental curiosity and ability to learn on the job quickly

• Personally motivated to help others

• Confident manner, that enable trust and credibility to be established quickly

• Strong, collaborative team player / strong team orientation

• Embraces technological advancements and digital innovations

• Agile, flexible and adaptable

• Passion for delivering exceptional service

• Optimistic attitude, coupled with mental curiosity

• Excellent organizational and multi-tasking skills with the ability to prioritize

• People-oriented with a strong sense of empathy, positive outlook and ability to motivate others

• Coaches and encourages others to always display a constructive attitude

• Encourages other team members to contribute suggestions for continuous improvement

• Aligned to the International Coaching Federation’s (ICF) professional ethics, standards and competencies

• Demonstrated coaching and/or consulting skills across relevant HR and workforce transformation on Career Transition & Mobility

• Intermediate or advanced facilitation skills for workshops and/or webinars

If you are interested to discover more about this opportunity with us, please click to apply on this page or send your latest CV to china@lhhfesco.com